Support
Welcome to the ClubWiFi Support Page where you’ll find the answers to all your WiFi questions.
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Account Portal
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ClubWiFi Support
Submit a support ticket via our web form.
Click the button, and the form will appear below.
ExcellentBased on 300 reviewsTrustindex verifies that the original source of the review is Google.Resolution Sign2024-07-09Very good response when I called and very helpful sorted out my queries straight away. CheersTrustindex verifies that the original source of the review is Google.Brian Cordery2024-07-08Excellent response from Katy very helpful came back via a phone call within the hour, So nice to get such a positive response . Thank you Katy for all your help.Trustindex verifies that the original source of the review is Google.Katina Lawrence2024-07-07Very pleased, thank yoTrustindex verifies that the original source of the review is Google.Warcombe Farm Camping Park2024-06-27ClubWiFi continue to provide excellent customer service and support. Keep up the good work team!Trustindex verifies that the original source of the review is Google.Peter Hales2024-05-26Waste of money. Often not available and when it did eventually limp into life it’s extremely slow. Tried getting my money back (£10 for 48 hours!) but to no avail. They said I didn’t complain in time but unfortunately I had deleted my emails to illustrate it. They only bothered to reply when I reminded them saying my message went into spam!Trustindex verifies that the original source of the review is Google.John Passmore2024-04-20I had an issue logging in (my stupidity) and even though it was after hours Katy came back to me and guided me through. Fabulous service!Trustindex verifies that the original source of the review is Google.Alan kent2024-04-20A first class service that delivers the Wi-Fi it promised.I wish everything was this easy.Trustindex verifies that the original source of the review is Google.Wrap Capital2024-03-28Heidi and the team advised us on the best and most cost effective option for internet access for our new premises. Within 2 weeks they had surveyed the site and returned to fully install all elements of our starlink setup. Extremely professional, friendly, and fast - just generally a delight to deal with. Thanks guys!Trustindex verifies that the original source of the review is Google.Mike Spice2024-02-26Always a pleasure to deal with Club WiFi, they are quick and efficient with any questions or queries. Love that Heidi checks in regularly. A genuine and friendly company to deal with. Thank you from Todber Manor.Trustindex verifies that the original source of the review is Google.J Thomas2024-01-13Club WiFi are a great company. We have used them for a number of projects and they have always performed way above my expectations. The knowledge of the staff was superb and the installation was done in the day agreed and at a standard of workmanship second to none. Thanks you Kevin for all your help. Please use this company