Support

Welcome to the ClubWiFi Support Page where you’ll find the answers to all your WiFi questions.

Support Form (#3)
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Account Portal

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customer-support

ClubWiFi Support

Submit a support ticket via our web form.
Click the button, and the form will appear below.

Donna Bradbury
Donna Bradbury
29 November 2023
The club WiFi engineer we had out was punctual, polite and professional. He went above and beyond to get everything sorted in my holiday home. Couldn’t have asked for a better service, would highly recommend. Thank you.
Mary Gay
Mary Gay
15 November 2023
We had club wifi installed, and we are very pleased with it. We needed it to enable us to watch streaming on the tv. It took less than an hour to install. And worth every penny.
Helen Millership
Helen Millership
24 October 2023
Hi. Have been using this company for several years now and if I've ever had a query or problem I've telephoned them, or emailed them, and their response has been sublime. They are always exceptional and have always resolved my problem. The telephone team are always very respectful and courteous. They always go above and beyond to ensure you are completely satisfied.
Dave Parker
Dave Parker
18 October 2023
Very professional installation in a caravan on a seasonal pitch. Communication was really good throughout. Arrived on time on the day agreed. Have gone from being out of range to full signal & 150mbs Very Happyđź‘Ť
Stephen Toplis
Stephen Toplis
14 October 2023
Considering I am in a very rural area the WiFi is very good. I am surrounded by trees, quite low down in a dip and use my iPhone and fire stick for absolutely everything because there is no mobile phone signal. When connected to the WiFi it is very good but does struggle if it rains or is windy. If I have a problem though I contact via email and it is sorted out in minutes. The customer service is excellent. I won’t hesitate to use again next year. Many thanks.
GARY PURCELL
GARY PURCELL
10 September 2023
This morning I had an issue logging on and Mike was very helpful and sorted the problem very efficiently.
Deborah Holloway
Deborah Holloway
5 September 2023
Zac at Club WiFi responded to my email and dealt with my request immediately. He also offered me advice to enable the service I required to continue without interruption. Great service.