What happens with my personal information?

At ClubWifi we take the security of your personal data very seriously. 

We use your personal information to assist our teams in supporting you on the network. This may be using your phone number as confirmation we are talking to the right person or contacting you via SMS. Your email address is used to locate your account in our system, as well as allowing you to have full access to your account to add or remove devices.

  1. We will always comply with an individual’s request to have their personal data removed from our systems.
  2. We only share information with your consent, to comply with laws, provide you with services, protect your rights, or fulfil business obligations.
  3. We aim to protect your personal information through a system of organizational and technical security measures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we can not promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

Link to the Information Commissioners Office Website where you can find out more – https://ico.org.uk/