Since using Google’s Android operating system Samsung phones have become a staple front runner in the mobile phone market.
Select any of the below categories to jump to see how we can support you on your Samsung device!
1.0 – Updating your Samsung Phone #
For best performance of your Samsung phone you will need to ensure it is on the latest software available. You can do this using the below guide:
1.1 – Swipe up to load further menu
1.2 – Select Settings
1.3 – Select ‘Software Update’
1.4 – Select ‘Download and Install’
1.4 – Wait for the ‘Checking for Updates’ to finish searching
1.4 – Select ‘Download and Install’
2.0 – Recommended Settings for your Samsung Phone #
To ensure best use of the network we recommend changing your device settings to ensure a stable connection. To do this you need to:
2.1 – Swipe up to open the menu
2.2 – Select ‘Settings’
2.3 – Then Connections
2.4 – Select ‘Wi-Fi’ at the top
2.5 – Select the settings cog next to the Current Network
2.6 – Select MAC address type
2.7 – Select Phone MAC
3.0 – Your Samsung Phone MAC Address #
A MAC address is a hardware identification number that uniquely identifies each device on a network. We often use this to pre approve your device on our network. To find it you need to:
3.1 – When on your home screen swipe up
3.2 – Select Settings
3.3 – Select ‘About phone’
3.4 – Then select ‘Status’
3.4 – Then the MAC address will be listed under ‘Wi-Fi MAC Address’
4.0 – Rebooting your Samsung Phone #
Occasionally a reboot of your phone may be required to resolve any connection issues. Below is a guide in how to do this:
4.1 – Hold the volume down and power button at the same time.
4.2 – Once the power menu opens select Power off
5.0 – Connecting to a ClubWifi Network on your iPhone #
To connect to our networks on a Samsung Phone you will need to:
5.1 – On your home screen swipe up to load the menu
5.2 – Select ‘Settings’
5.3 – Select ‘Connections’
5.4 – Select Wi-Fi
5.5 – Ensure Wi-Fi is turned on
5.6 – Select the ClubWifi_Park/Marina Name Network
5.7 – Select the ClubWifi_Park/Marina Name Network
5.8 – Next Steps if connecting to a free network #
5.8.1 – Once the network is selected you need to put in the network password. This can be provided by site reception or in your welcome materials.
5.8.2 – Once input and accepted you will show as connected under the network name.
5.9 – Next Steps if connecting to a pay to access network #
5.9.1 – Once the network is selected a page will load offering 3 options.
5.9.2 – Select the button you require and follow the on screen instructions.
6.0 – Resolving connection issues on your Samsung phone #
Sometimes there can be issues with connections and pages and apps not loading. As a first port of call we would suggest forgetting the network in order to refresh your connection.
6.1 – Forgetting the Network #
6.2 – Select Settings
6.3 – Select Connections
6.4 – Select Wi-Fi
6.4 – Select the cog next to the network
6.4 – Select the forget button with the bin logo
6.5 – Once done you can reconnect to the network and this should clear any faults.
